Oaks Cypress Lakes Resort, Pokolbin ~ Reviews, Room Choices & Prices 2025

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About the Resort

15 Thompsons Road, Pokolbin, Australia, 2321

Oaks Cypress Lakes Resort is located in the heart of the Hunter Valley, Australia's premier wine region. The resort spans over 300 acres, showcasing stunning landscapes with picturesque views of rolling hills and vineyards. Renowned as Australia's Best Golf Hotel, it offers world-class golfing facilities along with a variety of dining options and wellness retreats, ensuring a luxurious experience for every guest.

Location

Situated 1 hour from Newcastle Airport, Oaks Cypress Lakes Resort is surrounded by numerous wineries and attractions, including the Hunter Valley Gardens and various cellar doors. The resort's prime location allows easy access to local landmarks and outdoor adventures, enhancing its appeal as a tranquil retreat.

Rooms

Oaks Cypress Lakes Resort offers a range of one, two and three-bedroom villas equipped with kitchen/kitchenette facilities, spacious living areas, and private balconies. Guests can enjoy breathtaking views of the surrounding bushland and golf course. The luxurious three-bedroom villas feature expansive living areas, multiple bathrooms, and the option of king-sized or twin beds.

Eat & Drink

The resort features two restaurants offering a range of cuisines, including Australian and Sri Lankan influences. Signature dishes include a sous vide rack of lamb and coconut roti paired with exclusive wines. Guests can enjoy a hearty buffet breakfast or relax in the vibrant atmosphere of the social bar during the evening.

Leisure & Business

Oaks Cypress Lakes Resort provides a plethora of leisure facilities including a pro-golf course, multiple swimming pools, and a wellness retreat offering over 50 spa treatments. Guests can indulge in a hot stone body massage or explore various outdoor activities such as hot air ballooning and horse riding in the vicinity.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Premier One-Bedroom Villa

Max:

3 persons

43 m²

Bed options:

1 King-size bed

Shower

Coffee machine

room details

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Premier Two-Bedroom Villa

Max:

5 persons

90 m²

Bed options:

2 Single beds

Shower

Coffee machine

room details

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One-Bedroom Villa

Max:

3 persons

43 m²

Bed options:

1 King-size bed

Shower

Coffee machine

room details

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Price and Room Availability Calendar

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Getting around

Explore available ways to reach your dream destination

City Centre

Pokolbin 1.5 km

Airports

Williamtown (NTL) 72.5 km

Train

Lochinvar 16.1 km

Telarah 23.9 km

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Spacious & Modern

“The one-bedroom premier villa exceeded my expectations with its spacious layout and modern decor, making it a comfortable retreat during our stay.” view full review

Delicious Breakfast

“The breakfast buffet was a highlight, offering a fantastic selection from cooked dishes to fresh pastries, which we thoroughly enjoyed each morning.” view full review

Quality Golfing

“The golf course provided an excellent challenge, and the inclusive package made it budget-friendly; it was a great way to enjoy the outdoors.” view full review

Fantastic Views

“Our room featured stunning views and a comfortable living area, perfect for relaxing and taking in the beautiful surroundings.” view full review

General

No smoking on site
Parking
Safe deposit box
24-hour reception
No pets allowed
Security
Luggage storage
Locker room
ATM/Cash machine
Coffee shop
Smoke detectors
Electric vehicle charging station
Fire extinguishers
Key card access

Sports & Fitness

Fitness centre
Cycling
Tennis court
Golf course

Guest Parking

Electric kettle
Cookware/ Kitchen utensils

Services

Room service
Housekeeping
Shops/Commercial services
Welcome drink

Dining

Restaurant
Snack bar
Bar/ Lounge area
Picnic area/ Tables
Packed lunches
Special diet menus

Business

Meeting/ Banquet facilities
Fax/Photocopying

Children

Cots
Children's buffet

Spa & Leisure

Heated swimming pool
Outdoor swimming pool
Sun loungers
Live entertainment
Sun terrace
Garden area
Leisure/ TV room
Spa & wellness centre
Jacuzzi
Pool with view
Shallow end

Room features

Paid Wi-Fi in rooms
Air conditioning
Heating
Sitting area
Terrace
Garden furniture
Tea and coffee facilities
Dining table
Ironing facilities

Bathroom

Free toiletries

Self-catering

Electric kettle
Cookware/ Kitchen utensils

Media

Flat-screen TV
AM/FM alarm clock

Location

15 Thompsons Road, Pokolbin, Australia, 2321

Map view

street view

15 Thompsons Road, Pokolbin, Australia, 2321

City landmarks

Garden

Hunter Valley Gardens

1.8 km

205 Gillards Rd

Constable Estate Vineyards

2.4 km

298 McDonalds Rd

Hunter Olive Centre

740 m

358 McDonalds Rd

Tamburlaine

760 m

Winery

Audrey Wilkinson Winery

2.1 km

Winery

Tyrrell's Wines

2.4 km

Event hall

Roche Estate

1.6 km

Winery

Lindeman's Wine Estate

2.0 km

Bimbadgen Estate

2.1 km

Winery

Tulloch Wines

2.3 km

Winery

Polkolbin Village

2.4 km

576 DeBeyers Rd

Cockfighter's Ghost

2.5 km

750 DeBeyers Rd

Audrey Wilkinson Vineyard

2.5 km

2090 Broke Rd

Harrigan's

2.8 km

Winery

First Creek Wines

2.9 km

First Creek

2.9 km

Winery

Pepper Tree Wines

3.8 km

1686 Broke Rd

Hunter Distillery

3.8 km

Wirraway Aviation Museum

4.1 km

Balloon Aloft

4.1 km

Winery

De Bortoli Wines

4.5 km

150 Palmers Lane

Moorebank Vineyard

4.3 km

Helicopter rides

4.5 km

Winery

De Iuliis Winery

4.7 km

Bimbadgen Estate

A Day on the Green

4.9 km

Golf Course

Hunter Valley Golf & Country Club

5.0 km

10A Occident St

Monarchs in the Hunter

5.7 km

Nearby

15 Thompsons Rd

Cypress Lakes Golf and Country Club

190 m

358 McDonalds Rd

Tamburlaine Organic Wines

440 m

Restaurants

The Wood Restaurant

1.3 km

427 McDonalds Rd located at Brokenwood Wines

Reviews and Ratings

Feedback from previous guests about their experience

68%

liked the resort and would come back again

6.8/10

Nice

Rooms

6.4

Location

8.5

Service

5.6

Dining

6.0

Jon

United Kingdom, January 2025

6.6/10

I had a mixed experience at Oaks Cypress Lakes Resort. On one hand, the lovely views and spaciousness of the villa were highlights for me. On the other, the dated condition of the room and the breakfast experience left much to be desired. The staff seemed overwhelmed and the service was inconsistent, which detracted from my overall stay. 🌅

Rooms

6.0

The room had stunning views but felt old and tired, requiring maintenance.

Service

5.0

The staff were friendly yet seemed understaffed and overwhelmed, leading to poor service.

Location

8.0

The resort's location is great for walks and accessing nearby wineries, making it very welcoming.

Dining

5.0

Breakfast was chaotic and poorly managed; ordering coffee was frustrating and slow.

Facilities

6.0

The resort has spacious facilities but could use a thorough refurbishment.

Owen

United Kingdom, January 2025

8.0/10

My stay at Oaks Cypress Lakes Resort had its ups and downs. The location was stunning, being close to beautiful vineyards, but the overall experience was marred by disappointing service and dining options.

Rooms

5.0

My room was supposed to be renovated, but it felt outdated and had a terrible smell that lingered throughout my stay (not an inviting atmosphere at all).

Service

5.0

The service was often lacking; while some staff were helpful, others seemed a bit rude or indifferent to guest needs.

Location

8.0

The resort is in a brilliant spot, right in the heart of Hunter Valley and close to vineyards, which made it easy to explore the area.

Dining

5.0

Unfortunately, dining was a significant let down; during my visit, I faced long wait times and the quality of the food did not match the prices they were charging.

Facilities

5.0

While the facilities included basics like room service and housekeeping, the options felt limited and failed to impress overall.

Stella

United Kingdom, January 2025

8.6/10

My stay at Oaks Cypress Lakes Resort was a wonderful experience overall. The setting is absolutely stunning, providing a perfect backdrop for relaxation and enjoyment. I loved the activities offered, particularly the Games Night, which was filled with laughter and good fun. However, I did encounter a couple of minor issues with the villa's internet connection and an unexpected charge for a cot, which put a slight damper on my stay.

Rooms

8.0

The villa was spacious and well-equipped, though I encountered weak Wi-Fi in one room that made streaming difficult.

Service

7.0

The staff was friendly, but the service felt a bit impersonal at times, not as warm as I had hoped for.

Location

10.0

The resort's location is ideal for a getaway, peaceful and surrounded by beautiful nature, close to wineries and attractions.

Dining

10.0

Breakfast was an absolute highlight, with a wide variety of delicious options available each morning.

Facilities

8.0

The amenities, like the heated pool and well-equipped kitchen, were fantastic, although the dining options could use a bit more variety.

Grayson

United Kingdom, December 2024

8.0/10

My stay at Oaks Cypress Lakes Resort had its highlights. the location was beautiful and serene, but the accommodation itself was quite run down with maintenance issues. I found the service from the staff to be friendly and helpful, yet the experience left me feeling more disappointed than satisfied.

Rooms

5.0

The 3-bedroom villa I stayed in had numerous problems, including squeaky doors, a leaky dishwasher, and a fridge lacking shelves. Overall, the condition felt more neglected than renovated.

Service

5.0

The staff were friendly and attentive, particularly in the bistro where they ensured everyone was cared for during meals. However, they seemed a bit overworked and could benefit from better training.

Location

8.0

The resort is situated in an excellent location, surrounded by beautiful scenery and close to nature. It provided a relaxing environment which was a real bonus.

Dining

5.0

While the dining options had potential, the coffee was subpar, and my experience with cleanliness during breakfast was less than ideal. Better maintenance and food quality would improve the value.

Facilities

5.0

The facilities available felt limited and dated. With additional care and upgrades, my experience could have been much improved.

Jane

United States, November 2024

6.2/10

My stay at the hotel had its ups and downs. The location is fantastic, close to wineries and golf courses, making it easy to explore the area. However, the dining experience fell short, and the cleanliness of the rooms was questionable. Overall, the price didn't seem justified for the quality provided.

Rooms

5.0

The rooms offered beautiful views over the vineyards, but they were dusty and lacked cleanliness. They felt comfortable enough, but cleanliness was a major issue.

Service

6.0

The service was quite busy, which led to slow responses and a bit of chaos, especially during meals.

Location

9.0

The hotel is situated in a great location, right next to major wineries and with stunning views of the golf course.

Dining

5.0

Dining options were underwhelming, and I had to wait far too long for a simple cappuccino. The food didn’t live up to the expectations.

Facilities

7.0

While the facilities were nice and generally well-maintained, they were starting to show signs of aging.

Michelle

United States, October 2024

6.8/10

Rooms

Service

Location

Dining

Facilities

Andrea

United States, October 2024

5.4/10

Rooms

Service

Location

Dining

Facilities

Theodore

United Kingdom, September 2024

6.4/10

My stay at Oaks Cypress Lakes Resort was a mix of comfort and disappointment. While my room was clean and comfortable, I faced issues with the initial room allocation and lack of follow-up on my concerns. The buffet breakfast was fantastic, but staffing levels could have been better. Overall, it has potential, but improvements in service and maintenance are needed.

Rooms

6.0

I started in a room that was supposed to have a panoramic view but ended up in a noisy corner room facing the nursery with no real privacy. However, once I got to the correct room, it was comfortable with a good-sized bathroom, even though I encountered issues with pest control.

Service

6.0

Service staff were friendly and helpful, especially one staff member who proactively raised my concerns to management. However, there were gaps where no one followed up on requests, reflecting a need for better communication.

Location

7.0

The resort is beautifully located near the lake and provides lovely views, making it a great spot for relaxation. However, the steep hills can be challenging for older guests, and you definitely need a vehicle to explore the surrounding area.

Dining

7.0

The buffet breakfast offered a delicious variety of food, which I really enjoyed. That said, the service was a bit slow due to reduced staffing, and it reminded me of a fast-food breakfast experience at times.

Facilities

6.0

I appreciated the amenities available, including room service and housekeeping. However, the overall property could benefit from some modernization and more attentive service.

William

United States, September 2024

7.0/10

I loved the beautiful property and its great location, with convenient shuttle service to my room. However, the dining experiences left much to be desired, particularly with long wait times and mediocre food. While the rooms were clean and spacious, a few amenities could use some attention to be truly enjoyable.

Rooms

8.0

The rooms were clean and spacious, featuring a small balcony. Everything was in order, which I appreciated.

Service

7.0

The reception staff was very helpful and friendly. However, some issues with the phone and kettle made communication a bit challenging.

Location

9.0

Situated perfectly among the wineries, the location was absolutely ideal, but some areas could use a good cleaning.

Dining

5.0

The bistro food was disappointing, with dry meals and lengthy wait times, which made for a frustrating experience.

Facilities

6.0

The resort featured lovely pools, but two of the three were unavailable during our stay, which was a letdown on a hot day.

Michael

United States, September 2024

7.2/10

We had a mixed experience at this resort. The location was beautiful and the apartment was spacious, making it a great spot for families. However, the service left a lot to be desired, with unfriendly staff and issues with room cleaning. Overall, while there are many positives, the service definitely held back our experience.

Rooms

8.0

We stayed in a 3-bedroom apartment that was huge, clean, and very tidy. It had all the kitchen utensils we needed, but it was odd that there was a dryer without a washing machine.

Service

5.0

The service was disappointing; staff were not welcoming and we faced issues with our room not being cleaned. When we raised our concerns, the response was rather unfriendly rather than helpful.

Location

9.0

The resort is set in a beautiful area with plenty of facilities. It’s a quiet location, perfect for a family getaway, and is conveniently close to wineries and attractions.

Dining

7.0

Breakfast was fantastic, with a great buffet selection. However, considering the resort's size, it would be ideal to have more dining options available on-site, especially for coffee and quick bites.

Facilities

8.0

The facilities were great for families, and we appreciated the courtesy bus that picked us up from our apartment to reception, which was quite far, especially with kids.